Do you ship internationally?
Yes, we do! We ship worldwide from Thailand.
How are my shipping charges calculated?
*Remark: We are not responsible for any delayed shipment if it is not at our own cause.
If you believe you have received a defective product, please quickly contact info@shependence.com
Along with this email, please provide us with your ORDER ID and a clear snap or photo of the defect followed by a detailed description of the defect. In turn, we will replace the defective jewelry with a new one free of charge.
Upon receiving your email, our team will assist your situation on a case by case basis.
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